![]() Users with Plex Media Server installed on My Passport Wireless Pro Western Digital Product Lifecycle Support PolicyĪs a secondary option to continue using your drive, connect it to the computer as outlined in the User Manual on page 19. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues. My Passport Wireless app is now in the Limited Updates phase. My Passport Wireless Pro devices must be upgraded to firmware version 1.04.17.This answer explains how to update Plex Media Server on a My Passport Wireless Pro and SSD.*END To obtain more information about RAW image files, please refer to Answer ID 15310: Find EXIF Information About Media Files Canon CR3 RAW image format is not supported for thumbnail generation.The embedded thumbnail is smaller than 480 x 480 pixels.Do not have a thumbnail image embedded in the RAW image file. ![]() Thumbnail generation and preview is "not supported" on Supported RAW images that: Please review the table below for supported and tested camera make and model RAW images that support thumbnail generation. My Passport Wireless SSD and Pro support the thumbnail generation from Camera RAW image files. ![]() This article explains My Passport Wireless Pro and SSD RAW image thumbnail and camera model tested and supported.*END
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